Frequently Asked Questions (FAQ):
You can place an order on our website by selecting the products you wish to purchase and adding them to your shopping cart. Once you have finished shopping, you can proceed to the checkout, where you will be prompted to enter your shipping and payment information.
We accept credit and debit cards as well as MobilePay.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Standard delivery usually takes 2–5 business days, while express delivery takes 1-3 business days. These are estimated delivery times and may vary depending on your location.
If you are not satisfied with your purchase, you can return or exchange your items within 14 days of receipt. Please contact our customer service for more information on how to return or exchange your items.
You can contact our customer service team by email. Our customer service hours are Monday–Friday from 9 a.m.–5 p.m.
Yes, we ship to most countries worldwide.
Please be aware that international orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient and vary from country to country.
We restock our products regularly; please check our website for the latest updates.
Yes we are English Ecommerce online store based in Abertslund, Denmark
We hope that you find this FAQ helpful. If you have any other questions or concerns, please don’t hesitate to reach out to our customer service team.